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WordPress VIP

WordPress VIP

Overview

What is WordPress VIP?

Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.

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Recent Reviews

Super online support

10 out of 10
March 04, 2024
Incentivized
We build websites on WordPress VIP for a range of different clients from charities, to news outlets in the United Kingdom and the United …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is WordPress VIP?

Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://wpvip.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Product Details

What is WordPress VIP?

WordPress VIP is a content platform for the enterprise. Built on WordPress, powers over 40% of the web, WordPress VIP aims to give content marketers the ability to create more content, faster while ensuring the security and reliability they need to operate at enterprise scale.

Some key capabilities of WordPress VIP include:

  • Content creation: Customize pages in using modular product blocks with Gutenberg, a drag-and-drop editor.
  • Presentation: Thousands of pre-built themes to build any site. Developers can customize their own to meet any special requirement.
  • Open ecosystem: Plugins add capabilities and integrate with other pieces of the marketing technology stack, to work without vendor lock-in.
  • Headless CMS: Decoupled architecture delivers the flexibility to build a front-end and power experiences using REST and GraphQL APIs.
  • Integrated Commerce: Out-of-the-box commerce capabilities enable content to drive purchase through one unified solution.
  • Integrated Content Analytics: Real-time measurement on content performance across channels enables rapid optimization.
  • Security: Multi-faceted protection including code scans, granular permissions, private networking, DDoS mitigation, penetration testing, rapid issue patching and audit logs provide protection for even the most sensitive digital properties. That's why the vendor states WordPress VIP is the only WordPress platform to earn FedRAMP “authorized” status.
  • Performance: Integrated containerization, content delivery networks (CDN), asset optimization, enterprise search and application performance monitoring (APM) combine to drive optimal performance at scale. Boasts many of the world's biggest digital brands as users of WordPress VIP.
  • Support: An expert team, including many of the people behind the core WodPress project. WordPress VIP goes beyond just supporting the core CMS to offer support for customers' developers, resolving issues related to themes, plugins, and custom code.
WordPress VIP supports customers like Salesforce, Merck, Spotify, CNN and Capgemini.

WordPress VIP Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Built-in e-commerce / shopping cart
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: PHP

WordPress VIP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported Languages207 languages. For a full list please see: https://translate.wordpress.org/

WordPress VIP Downloadables

Frequently Asked Questions

Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.

Reviewers rate WordPress VIP Performance highest, with a score of 8.8.

The most common users of WordPress VIP are from Small Businesses (1-50 employees).

WordPress VIP Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)90%
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Comparisons

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Reviews and Ratings

(44)

Attribute Ratings

Reviews

(1-12 of 12)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
- We use VIP to host certain content that is super performant and handles our social marketing use cases.
- It is easy to work with when we are coordinating with 3rd parties to create and publish certain content.
- Configurable and easy to collaborate
  • User management
  • Core use case, host content and deliver performance pages
  • Simple and easy to work with
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
Well suited:
- Smaller independent page/content hosting
- Working with 3rd parties on shared projects without exposing them to internal tools and workflows.

Not Well Suited:
- More custom large scale applications with connected pages.
- Large content that is delivered through out automated pipelines. We do not use WordPress API.
Gyles Seward | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Elementary Digital is a dedicated WordPress agency operating in the EMEA region. We work with clients looking to create and manage Enterprise-level WordPress websites. The concerns often with WordPress are centered around security, scalability, and performance, which for those who work in WordPress (and the organizations that use it) are not issues. However, one of the key considerations for these concerns is hosting and this is where WordPress VIP steps in. Effectively it's hosting from the organization (Automattic) that develops WordPress and its hosting is closely aligned to the development roadmap of WordPress itself. This, of course, provides great peace of mind for organizations, working directly with the CMS owners and being first in line to ensure security is paramount allowing for scale, reliability, and most important performance.
  • Security - class leading security, ensuring sites are protected and operate hassle free
  • Scalability - provide patches and updates first before the market place
  • Reliability - up to 99.9% up time, with a fantastic track record
  • Performance - hitting the high notes for Core Web Vitals and ensuring WordPress is operating at its peak performance
  • Smaller packages - which typically only operate in the Enterprise space, could offer more cost-effective solutions for smaller organizations
At this moment in time, WordPress VIP is excellent for large, enterprise organizations looking to use WordPress as their CMS. The legacy trust issues around WordPress are dispelled when using WordPress VIP and it provides a true enterprise service with excellent infrastructure, performance, and protection. As the cost of licenses for established enterprises, CMS continues to increase and without justification through additional functionality, WordPress is being adopted more often and with VIP you have the perfect package for hosting an enterprise website.
April 11, 2023

A real VIP experience

Carolin Cabezas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been using WordPress VIP for almost 2 years now. At my work it is used to manage and create sites for different types of companies. It is easy to use and very adaptable to different needs. Even when it needs development to adjust it to the client’s requirements, the platform is robust and has many options to create.
  • Great hosting experience
  • Tools for marketing purposes
  • Many solutions integrated to WordPress VIP
  • Import data can be difficult
  • Customer support platform could be improved
  • High cost for small companies
It is appropriate for larger companies due to the pricing. But as the performance is really good, having options for smaller organizations would be a great idea.
Score 10 out of 10
Vetted Review
ResellerIncentivized
We recommend using WordPress VIP for enterprise clients. The stability and security offered by WordPress VIP is second to none.
  • Security
  • Uptime
  • Speed
  • VIP Dashboard
  • CLI commands
  • Documentation
I would say it is less appropriate for 5-15 person organizations where there are no technical contacts and organizations where go to live speed is the most important feature. Since GitHub deployment is being utilized at WordPress VIP, it might take a bit longer to deploy new features.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We’ve been working with WordPress since 2011, so naturally, technology and innovation underpin everything we do. We’re one of fourteen WordPress VIP Gold Partners and the only agency in the UK to hold that accreditation. We use WordPress VIP as it gives the enterprise-level clients that we deal with the security, speed, and scalability they require. We work on many projects that require non-technical teams on the client-side to be able to undergo training to launch their own content, pages, and even sites. WP VIP helps us facilitate that.
  • Scalability, right up to the enterprise level - massive traffic spikes are handled without a hitch
  • Updates - many of the core elements are updated automatically
  • Their performance monitoring is excellent, the 99% uptime speaks for itself
  • n/a
When we are dealing with clients at a certain level, they look for confidence in the solution's security and the power to achieve high levels of scalability. From a new-biz standpoint, WordPress VIP has the reputation and stats to reassure clients and bolster proposals from our side as an agency.
Mitko Kochkovski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
WordPress VIP hosts our clients' websites. The main issue we had before was a lot of precious time spent on maintenance, scaling, and keeping websites optimised for best performance. Hosting with WordPress VIP saves us time and therefore saves us money. Another important issue we stopped worrying about is stability. There are so many hosting companies out there that offer all types of hosting, from small blog websites to dedicated servers. We have been looking for years for the best hosting that will deliver on stability and take the headache away from us. WordPress VIP did that.
  • Fast & professional WordPress hosting
  • Security
  • Stability
  • Top notch support
  • Managed hosting doesn't allow some features we would like to have access/control of
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We deal with big projects, and WordPress VIP is a reliable solution that provides the scalability and performance that we seek. There is also important to mention that talking with a support team that knows the job is always a pleasure. And we also work with them cause security is an important concern that they take care of, leaving us free to code the solution for our clients.
  • Support
  • Security
  • Intuitive
  • Uploading files
  • Lack of small solution for small projects
It is definitely appropriate for big projects or the ones that will likely grow fast. Projects that want a reliable service to back them up. Not that much for smaller organisations that would probably not find a balance between all the services WordPress VIP offers and the amount of the bill at the end of the month.
Score 8 out of 10
Vetted Review
ResellerIncentivized
Aside from selling the solution, WordPress VIP truly supports enterprise-level customers in managing the digital assets to no end, so even end-users with little experience or knowledge can benefit - this provides an outstanding level of benefits and increases optimisation for the client. Working with WordPress VIP makes you feel as though there are no limits.
  • Scale
  • Performance
  • Security
  • Pricing
  • Packages
  • Response time
With an enterprise-level organisation in mind with a lot of content, there can be no doubt that WordPress VIP is well suited. As mentioned, it isn't a low-cost option, but it is well worth it, and if you do need to flag anything with the team, they are great people to deal with and go above and beyond to elevate your experience.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As an agency, we rely on WPVIP to provide stable scalable hosting and comprehensive e-commerce solutions to our customers. The biggest benefit for us is that WPVIP provides a reliable solution with fast support and allows our customers to grow their business/website platform and expand internationally.
  • Hosting.
  • WooCommerce.
  • Troubleshooting and support.
  • Some hosting parameters are not adjustable.
  • Price point sensitivity.
  • No in-house multilingualism solution.
From my experience, WPVIP is best suited for the larger end of S&B sector and definitely the enterprise sector. When a customer is less sensitive to price, and is looking for a reliable solution with fist rate support, WPVIP is a great choice. It is also a perfect solution for companies that are aggressively growing or expanding to new countries/markets. WPVIP has a large network of partners to enable business growth and improve market penetration.
April 12, 2022

Great product

Coral Wood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use WordPress VIP to help our enterprise clients meet their content management requirements. The platform is designed to manage sites with a vast array of multimedia content, so for us, it's invaluable in managing, hosting, and maintaining our client's sites. From design to ongoing management, it's a great tool.
  • Managing content-heavy sites
  • Traffic management
  • Makes scaling easier
  • Headless CRM feels like it's had its day, but otherwise, no major concerns
Our enterprise-size clients have benefited greatly from content optimization and analysis. This is particularly true of our news media clientele, who rely heavily on up-to-date data. However, WordPress VIP has proved to be cumbersome for our smaller clients; it's just too much for a small site. But that being said, for clients on the verge of growth, WordPress VIP proves to be a valuable tool in terms of scaling.
Aaron Eaton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
VIP had been our WordPress hosting partner for almost four years now. We love having a partner like VIP to relieve our small team of the maintenance, scaling, and server management duties. We are not in the business of web hosting and we can focus on building out great features and capabilities for our members.
  • Fast WordPress hosting
  • Responsive support
  • Great developer tools
  • Troubleshooting sometimes difficult
  • Managed services come with less flexibility
If you have a small development team and you depend on the web for your business, you have to have a trusted managed host for your site. No more late-night messages that your site is down so you can sleep soundly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses WordPress VIP as our primary hosting platform for our B2B marketing websites. Our reason for moving to WPVIP was to unify all our websites under one platform that would help us manage WordPress and give us the level of support, security, and scalability one would expect at any enterprise level. I have used WordPress for years and being able to have it accessible at the enterprise level is what WPVIP has made happen. Our content and campaign production is significantly more efficient and our overhead on website maintenance has decreased. We can now spend that budget on producing higher quality content and features on our sites that drive our business to the next level.
  • Email support is more than enough! They are quick and always responsive even when there are urgent problems.
  • Manages our WordPress codebase for security patches and updates rather well.
  • Their partnership with our development team has helped us be hands-off with confidence when it comes to fixing any bugs.
  • Having email-only support sometimes is cause for concern within leadership. If there is an opportunity for phone support we would probably consider that. It may already be an option I am unaware of.
WordPress VIP is well suited for your organization if you have more than one site to manage and do not have a dedicated team of developers and engineers that can maintain WordPress and its hosting platform. In my experience, smaller businesses can get away with managing WordPress without these kinds of teams, but at an enterprise level, there is a multitude of scenarios where a full team would be required to maintain and manage multiple websites. A small to medium-size business managing one website would have no need for WordPress VIP.
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